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Telephone:
07359 253786 | 07359 253786
Chequers, London Road, Flamstead, St. Albans, Hertfordshire, AL3 8HD

Customer reviews of Icknox Motors

At Icknox Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Icknox Motors

Icknox Motors
5
5.0

All 104 customer reviews


  • 5

    Overall excellent experience

    By Taher Ahmed K on 07 June 2020 | Verified purchase

    Really good experience overall, gave us a lot of time to look at the car and was a very good experience in the test drive. The whole thing was smooth from start to finish and enjoyable also. I would definitely recommend going for Icknox Motors if the car you’re looking for is available through them.


  • 5

    Genuine business, nice and simple

    By Justin L on 11 June 2019 | Verified purchase

    Purchased my vehicle from Icknox Motors over a bank holiday weekend and they were very accommodating and helpful, I knew what I was looking for and once made my decision transaction was nice and simple and very happy with car. Would recommend and happily do business with them again.


  • 5

    Excellent service provided by Icknox Motors

    By Hitesh D on 22 April 2019 | Verified purchase

    I have to admire and appreciate the service provided by Varinder and his wife when I recently purchased my new car from them. The whole process was very effective and no hassle, especially the advise received from Varinder, going the extra mile to try and help us.5 star service whole round provided. Hitesh


  • 5

    By Anonymous on 29 April 2025 | Purchase not verified

    Very courteous and honest with no pressure to purchase. Car presentation was immaculate. Test drive was of a good length to help make the choice between vehicles. Sale completed on the first visit and drove the car away with 80% charge which got me home with no worries about recharging on route. I would highly recommend and buy again from Icknox Motors in the future.

    Reply from Icknox Motors on 15/05/25

    Thanks for the nice words. Customer service is absolutely engrained in our business model. It was a pleasure to serve you.


  • 5

    My Journey buying a used Tesla from Icknox Motors

    By Anonymous on 24 March 2025 | Purchase not verified

    My Wife decided not to come with me to view another car commenting I’ll only have to sit in the showroom drinking coffee.This was quite fortunate as the showroom was pretty basic as explained to me later in order to give the best value we keep are facilities pretty basic and that’s why you have to make an appoint first.When I got there I was greeted by Ezzat who was very helpful and relaxed and offered me a test drive asking me what type of routes I’d like to take.It was quite a wet day so really unable to inspect the car very closely so deciding the car was for me and (insistence of my Wife) I chose to have an AA report done.This came back with just a few very minor niggles all of which the boss Varinder got sorted out immediately (slow puncture, squeaky rear window). When the timecame for me to pick up the car and having to travel 90 miles by train the guys arranged to meet me in North London which made my journey far easier. Ezzat did the hand over taking considerable time to make sure we were familiar (first EV) and everything was set up correctly before venturing off into the rush hour traffic.One extra note that I feel I want to mention, I paid BACS on the day of collection but was caught out by the limit on my phone that I couldn’t change without waiting another 24 hoursso I went to the bank and organised the transfer and in some haste and cocked it up. I accidentally paid £200.00 more than the agreed amount. In blissful ignorance for around 15 minutes when Varinder informed me ofmy error and another 15 minutes the money was refunded back into my account.For all this I now have a brilliant car thanks to Icknox Motors and the Team and definitely recommend them and will certainly be my first stop next time. Sorry this is long winded but really wanted to explain the whole process.

    Reply from Icknox Motors on 15/05/25

    Thanks for the nice words. Customer service is absolutely engrained in our business model. It was a pleasure to serve you.


  • 5

    First Class Company

    By John W on 04 March 2025 | Purchase not verified

    Ordered my first Tesla from Icknox Motors. From my first contact with them up until me taking delivery of the car, the service I received was excellent. Special mention to Verinda who's communication and advice was beyond my expectations. I would definitely recommend

    Reply from Icknox Motors on 15/05/25

    Thanks for your valuable feedback. Hassel free car purchase for our customers is something that we strive for everyday.


  • 5

    A happy customer

    By Anonymous on 15 February 2024 | Purchase not verified

    Varinder is a good man to deal with. I have a great car, delivered the same day as I viewed it. He's very knowledgable about the vehicles he sells and does what he agrees to do without prompting.

    Reply from Icknox Motors on 11/03/24

    Thank you for your kind words. It was a pleasure to serve you.


  • 5

    Friendly & Professional

    By Gary T on 28 August 2023 | Purchase not verified

    Absolutely loving the new Toyota RAV4 we bought few days from them. Very friendly and professional Dealer and great prices. Would recommend

    Reply from Icknox Motors on 10/09/23

    Thank you for your kind words. Much appreciated. All the best with your new car. It was pleasure to serve you.


  • 5

    Highly Recommended

    By Kaushal P on 30 May 2023 | Purchase not verified

    Bought Vauxhall Mokka from Varinder. Would highly recommend at any time. From first phone call to delivery of the car, everything was smooth, straight forward, clear and transparent. Good discussions with Varinder during the process of buying the car. He was very helpful, open and friendly to deal with and made sure the car was in top condition before delivering it. He provided clear guidance, recommendations and learnings based on his experience. Would highly recommend if you are looking to buy a car

    Reply from Icknox Motors on 31/05/23

    Thanks for your kind words. It was a pleasure to serve you.


  • 5

    Poor Customer Service & Unethical Pricing Tactics

    By Anonymous on 28 April 2023 | Purchase not verified

    Messaged this dealer to ask why they have RAISED the price of their unsold car by £500. No reply! To all of you wondering why car prices are increasing, it has nothing to do with "chip shortages" or supply & demand, its very simple, dealers have realised if they all raise their prices, the "average price" goes up. Shocking tactics. Fortunately there are plenty of other dealers where I can spend my money.

    Reply from Icknox Motors on 28/04/23

    Dear Reviewer, Firstly, apologies that you felt our customer service was not up to the mark. I wish you had given us a chance to experience it. Our many 5-star reviews are a testament of our very customer focused service and we do go far and beyond to make sure our customers are benefiting from our services. Only contact prior to this negative review we had with you was a one liner on a message left on our website asking us "Hi, can I ask why you have increased the price of this car by nearly £500 when you appear to be struggling to sell it at the lower price?" This message was two days ago. We had no phone number but only an email address to go back to otherwise I would have definitely called you. Although on a reply to your original message today I have now explained why the price has been raised. There are many reasons we continue to adjust the prices including increase in cost of ownership of the car while it is incurring storage and advertisement charges. We must remain profitable while keeping the car priced suitable to changing market conditions. You have mentioned in the review that we have unethical pricing tactics but if we had discussed the price of the car with you in any form or shown you the car and then increased the price and tried not to offer you the car at the originally agreed price then I would have absolutely accepted this. We have never met or had any conversation apart from the above said message. If you are genuinely interested in the car, it’s a lovely car by the way, feel free to text/call us on the number on our website. Happy to honour the lower price you have seen the car earlier at least for the next few days. For a small UK based business every review matter for us, especially a negative review as it does severely impact us as a small business. I urge you to reconsider and help remove the review based on this interaction we had since your review. I wish you all the best for your search. Kind Regards, Icknox Motors


Icknox Motors