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Telephone:
07587 833727
Chequers, London Road, Flamstead, St. Albans, Hertfordshire, AL3 8HD

Customer reviews of Icknox Motors

At Icknox Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Icknox Motors

Icknox Motors
5
5.0

All 85 customer reviews

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  • 5

    Great customer service.

    By Anonymous on 29 June 2024 | Verified purchase

    Great customer service & the car was presented in an excellent condition.


  • 5

    By Vivek Tuteja on 16 June 2024 | Verified purchase

    Seem less transaction, answered all queries with full of patience and great transparency, Overall very good experience.


  • 5

    Five Star review, top purchase.

    By Adam Roberts on 16 June 2024 | Verified purchase

    To all at Icknox, thank you so much for the delivery of my new car. Having been looking for a while, trying to find a car I was happy with, the features that I wanted and at the right price, I was pleased to come across what I considered to be 'The Car'. I was hesitant at first having only ever used main dealers, however I would like to thank you all for making the process and delivery so simple. There was clear communication throughout, cleared vehicle check shared before purchase, live location shared on WhatsApp for delivery and on arrival to my home I was met by a kind gentleman who was able to talk me through the cars features and good enough to remain calm with my driving. Thank you all again, best wishes, Adam.


  • 5

    Excellent Customer Service

    By Anonymous on 18 May 2024 | Verified purchase

    If you are thinking of buying a used EV you should consider giving Varinder a call. His cars are carefully sourced and very well presented. Varinder has a small selection of popular models (Tesla, Polestar, Audi ...) and a small yard, so speaking to him about what you want is essential. Give him a call and he'll find you the right car at a sensible price. It was very easy to complete the purchase and I bought my car within 24 hours of a test drive, and less than a week after my first enquiry. The experience was much better than dealing with main dealers who may have flashy showrooms but often lack the personal touch. Varinder spent more than an hour with me going through all of the car and app features as it was my first EV. We discussed where to charge, but he'd topped up the charge level already :-) I would recommend Varinder and Icknox to my friends without hesitation.


  • 5

    Excellent Service!

    By Paul on 06 May 2024 | Verified purchase

    Very easy pleasant experience. The communication with Varinder was great, he made the process very easy, as I purchased the car without seeing it. He sent me videos etc then delivered the car for me. He arrived exactly when he said he would. Would definitely buy him from him again. The car was exactly as described. Thank you.


  • 5

    Excellent trustworthy business

    By John Newton on 29 March 2024 | Verified purchase

    Excellent service throughout. Great car, great price and great people to deal with. I was a little apprehensive as I couldn’t be very for the delivery. Varinder couldn’t have been more helpful for my wife to receive the car and sort the paperwork out. Would definitely recommend this business

    Reply from Icknox Motors on 03/04/24

    Thank you for the nice words. It was a pleasure serving you.


  • 5

    Great service and nice car!

    By Timothy Bishop on 18 March 2024 | Verified purchase

    Varinder made the whole purchase a very comfortable experience and answered by questions without delay. He personally delivered the car and guided me through the transaction. I am very happy with my Tesla Model Y purchase and the excellent service from Icknox and Varinder

    Reply from Icknox Motors on 03/04/24

    Thank you for the nice words. It was a pleasure serving you.


  • 5

    The next-level customer service and buying experience!

    By Seb on 09 March 2024 | Verified purchase

    Icknox Motors provides excellent professional service throughout. I usually buy new vehicles from main dealers, so I was apprehensive, but it soon became apparent that I had nothing to worry about. I was a demanding customer for them, but there was nothing they could not handle. They provided me with friendly advice throughout, were very knowledgeable about various EV cars they had in stock, helped me to organise finance for my chosen car, and were very accommodating to all of my requests, even when I asked to come and see the vehicle late in the evening. There was no pressure from them at any stage of the process. I wish all businesses these days were so friendly and helpful. The customer service and buying experience provided by Icknox Motors is at the next level. I can thoroughly recommend their business.

    Reply from Icknox Motors on 11/03/24

    Thanks for your kind words. It was a pleasure to serve you. Look forward to serving you again soon with your next EV.


  • 5

    Most efficient car purchase ever

    By Gary Gorona on 10 January 2024 | Verified purchase

    Saw advert .. called dealer .. he arranged finance .. delivery of car all within few hours !!! Wow … !! It was very easy to buy car from Varinder. He was available to answer all my queries, he did video call of the car within the hour and organised finance over the phone. I requested the delivery and it was arranged for next day ! Very impressed most importantly car is as described and drives lovely !

    Reply from Icknox Motors on 10/01/24

    It was our pleasure serving you. Thank you very much for your kind words. We look forward to serving you again soon for your wife’s car.


  • 5

    Superb customer service and great car all important history of car provided

    By James Warwick on 12 October 2023 | Verified purchase

    Faultless service, very helpful with the list of questions I had, Varvinder went through all the aspects of the car sale process with me and was thorough with the car when it came to showing me all the relevant things I needed to know.

    Reply from Icknox Motors on 03/04/24

    Thank you for the nice words. It was a pleasure serving you.


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Icknox Motors