Icknox Motors
- Telephone:
- 07359 253786 | 07359 253786
- Chequers, London Road, Flamstead, St. Albans, Hertfordshire, AL3 8HD
Customer reviews of Icknox Motors
At Icknox Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Best professional dealer for electric cars, excellent service.
By Gaurav Sarkhot on 11 March 2025 | Verified purchase
Excellent dealer!! Went out of the way to get things done. Brand new looking used cars with low mileage! Varinder and Ilyas kept in touch and sorted things out efficiently. When asked for any queries, immediately called back and answered satisfactory. Will buy from them again in future. Highly recommend.
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5
First class deal and after sale support.
By Keith Alexander on 26 February 2025 | Verified purchase
As others have said in their reviews, it seemed too good to be true. I have to say every aspect of dealing with Icknox motors has been first class. Not just the great deal I got with the car, saving thousands of pounds, but the after sales support has also been first class. I don't usually write reviews but on this occasion I feel a review is well deserved.
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5
Fantastic service from a trusted motor vehicle trader.
By Paul Boynton on 06 January 2025 | Verified purchase
From the moment I made contact with Varinder at Icknox Motors to the day that the car was delivered, I had every confidence that I was dealing with a trusted motor vehicle trader. Varinder himself delivered the car some 100 miles to my home address and then spent quality time explaining the operating details of the vehicle and setting up the vehicle App on my mobile device. A service that was very much appreciated.
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5
Fantastic service and attention to customer needs
By Anonymous on 04 January 2025 | Verified purchase
The staff were excellent, both accommodating and knowledgeable. They responded quickly to my enquiry despite it being the holiday period. I had an appointment within a day and was driving a nearly new EV within hours of seeing it.
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5
Excellent trustworthy dealer at great prices
By Thomas Edmuds on 27 November 2024 | Verified purchase
I bought a 1 year old Tesla Model Y from them and the service was excellent from start to (after) end. The car was a very competitive price, with low mileage and in excellent condition. The communications with Icknox were perfect - they sent me videos of the car and were very reassuring about the payment process. They delivered the car to me and it arrived exactly on time and exactly as expected. I would not hesitate to buy a car from them again.
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5
Great team, great car, excellent customer care.
By MG on 22 November 2024 | Verified purchase
Very good custom experience. I really appreciate the support from beginning to end, Varinder was fantastic, explaining all the things and go beyond to arrange collection and walk me through almost everything about the car. Highly recommended! Great team, great car, excellent customer care.
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5
A stress free safe process
By John Hussey on 03 November 2024 | Verified purchase
Purchasing a car is a difficult experience at the best of times. Icknox motors picked me up at the station beforehand and took my wife and I for a test drive and allowed us to thoroughly check over the car to our satisfaction without any pushy sales talk. We agreed the sale and took us to there office to complete the paperwork. We paid by Bank transfer after seeing the V5 etc. they agreed to pay for a service at the main dealership near where I live and set it all up for us. They arranged the car tax online for us instantly. Altogether it was a stress free process where I felt safe and in the hands of a professional organisation. I would happily recommend them to others. The cars a great buy at a great price also. Well done Icknox Motors.
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5
A warranted glowing review for Icknox motors.
By Zane Starling on 30 September 2024 | Verified purchase
I had a great experience dealing with Icknox buying my Polestar2 last week, they are easy to deal with and were understanding of me being uncomfortable with buying an expensive car over the internet. They delivered my car to me in great condition, delivery costs were cheaper than all the other quotes I got for delivery from other car dealers. Thank you for a great service, definitely warrant a glowing review from myself.
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5
Good customer support throughout the purchase process.
By Kevin Philip Miles on 17 September 2024 | Verified purchase
This has been a difficult review to write because it’s more about my unfounded concerns rather than the service provided by Icknox Motors but I think the full story may help future customers as it will dispel any doubts they may have. To be clear, I have no hesitation in recommending Icknox Motors when buying an EV. I was buying an Hyundai Ioniq 5 Namsan Edition, 1 year old with very low mileage for an excellent price - but I lived 135 miles away and could not view the car beforehand. I was also wary because of the low price and mileage compared to similar cars on Autotrader and you know the old saying, if it looks too good to be true. . . . . I contacted the RAC to have a full inspection to validate the car. During the booking process they advised me to have the top level inspection because it included electronic checks looking for error / fault codes. When the engineer turned up he completed most of the inspection but couldn’t an electronic check because the RAC do not have the right equipment for these checks - even though their customer services agent advised me to have it and they advertise (and charge for) the service on their website. If you want to have a full EV vehicle inspection I suggest you shop around to find an organisation that can compete an EV electronic system check. I decided to go ahead and was informed by Icknox that there was a small fault that would be covered by the manufacturers warranty. As it could not be fixed before the agreed pick up date they had booked it into my local Hyundai dealer. When I took the car in for the work I was told by the dealership that it wasn’t covered by the warranty but a quick call to Icknox confirmed they would cover the costs. Good communications throughout the purchase via WhatsApp including recorded videos and a live video viewing. On purchase day, I travelled to the area by train and they picked me up from the station. A short test drive confirmed all was okay and that the car matched the physical elements of the RAC inspection report. The Icknox Motors business model seems to be based on low overhead costs allowing them to offer low mileage electric vehicles at a lower than average price. They operate from a base shared with 2 or 3 other traders with few service facilities and rely on buying really good condition, quality cars from auctions and / or leasing companies. My car was typical of their stock - a former leased car from one of the bigger business user leasing companies, 1 year and a few days old with low mileage and in good condition. As I said at the top of this review, I have no hesitation in recommending Icknox Motors when buying an EV.
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5
Great for nearly new Tesla's
By Gavin Hughes on 10 September 2024 | Verified purchase
Great company. They just deal in Tesla's that are a few years old and still quality cars, but better prices than trying to buy brand new. They give a real personal service and spent a lot of time with me as it was my first Tesla and I asked a lot of questions! Great communication throughout and a pleasure to deal with. I would thoroughly recommend.